- All products are pre-checked for quality and defects before they are shipped. In spite of our best efforts, if you find the product delivered is damaged, kindly email the customer care for Return procedure within 48 hours of delivery. The decision to accept returns rests solely with the ELL Team.
- The merchandise is examined in detail for defects before shipping. The merchandise is susceptible to some changes - colours may bleed & fabrics may shrink due to their natural properties. Dry wash is recommended for all products.
- Once the products are shipped no returns will be accepted unless the above mentioned details standtrue.
- If the product is disliked by the customer it is not eligible for exchange.
- The photos of all products are taken under neutral lighting conditions, and we make the best possible effort to reproduce the exact saree color. The colors may look different due to your monitor or device settings.
- Please ensure that products are returned in original condition and packaging in order to get your full credit. Kindly note that this is a non-negotiable policy.
- Once the ELL team decides to accept the request, It shall take a week’s time to refund or exchange.
- Lastly, the exchange facility shall only be provided once and for all. Repetitive exchange requests shall not be entertained.